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privacy policy

ideas4writers is totally committed to protecting your privacy.

We do not share your personal information with anyone else.

We ask for the absolute minimum of details from you.

Our online database stores your membership number, email address, encrypted password, and membership options.

Any additional personal information you supply when you join is destroyed as soon as we are satisfied that your membership has been set up correctly.

We sometimes send email updates to members and those who have purchased items from us within the last 3 years - usually to inform you about new releases or items that have been added to the members' download page. For GDPR purposes, this means that we have an existing customer relationship with you, and we are entitled to send you marketing messages.

Every message we send has an unsubscribe option, but please be aware that if you click on this you will no longer hear about new product releases, even if they are added to your membership area and you are entitled to download them for free.

Our main point of contact with you is primarily via our blog and Facebook group, and you are advised to join one or both of these if you want regular contact from us.

If you are not a member and you have not purchased anything from us in the last 3 years, then you will not hear from us.

Credit/debit card details are neither held nor processed by ideas4writers, but by Nochex or PayPal on our behalf via their secure system. We receive an email confirmation from these services when you make a payment, but this does not contain any details about your card, it simply confirms that you have made a payment. Please refer to the above websites for their own privacy policies.

We may occasionally invite you to complete questionnaires and surveys to help us improve our service or develop new products. The answers you provide will not be linked to you personally, and once the information has been collated, all individual replies will be destroyed.

Cookies

The main part of the ideas4writers website does not use cookies.

The members-only part of the site uses session cookies to identify that you have logged in. We do not use any other types of cookies, and we do not have any third-party cookies (cookies issued by other companies that would enable them to track you).

Session cookies are small text files that are stored in your computer's memory by your web browser. We send you a session cookie each time you log into the members' area. The cookie contains your membership number and a random number that changes each time you log in. The session cookie is destroyed when you log out of the members' area or close your browser. If you do not agree to accept session cookies from us, you can block them by changing your web brower's privacy settings. However, you will no longer be able to access the members' area.

Other tracking services

This website uses the ClickTale web analytics service (but only on the product page for The Fastest Way to Write Your Book). ClickTale may record mouse clicks, mouse movements, and scrolling activity. ClickTale does not collect personally identifiable information that you do not voluntarily enter. It does not track your browsing habits across web sites which do not use ClickTale services. ideas4writers uses the information to see which parts the page are being read and which parts need more attention in order to increase sales. You can choose to disable the Service at http://www.clicktale.net/disable.html.

This website uses Google Analytics to count the number of visitors it receives, how often they visit, how long they stay for, where they are logging in from, and the type of devices they are using. It does not collect or store any personal information that could be used to identify you.

By using the ideas4writers website you agree to the collection and usage of the information detailed above. In the unlikely event that we decide to change our privacy policy, we will post the changes on this page, and notify all members by email.

If you have any questions or comments about privacy, please contact:
mail@ideas4writers.co.uk

 
© ideas4writers 2018