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Terms and Conditions

Terms and Conditions for the supply of ideas4writers products and services

The contract between us

a. Any contract for purchases made through the website will be with ideas4writers, whose registered office is situated at 2a New Street, Cullompton, Devon, EX15 1HA.

b. ideas4writers must receive payment of the whole of the price for the goods that you order before your order can be accepted, and the contract formed. Once payment has been received ideas4writers will confirm that your order has been received by sending an email to you at the email address you provide in your order form. ideas4writers' acceptance of your order brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.

c. ideas4writers are entitled to withdraw from any contract in the case of obvious errors or inaccuracies regarding the goods appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email. This will be to inform you of the correct price of the goods, and to ask you if you wish to continue with the order at the amended price, or to cancel the order altogether.

Withdrawal by you from the contract

If you are an individual and are not buying goods on behalf of a business, there are certain circumstances in which you may withdraw from the contract and these are set out here. This right to withdraw does not apply to business buyers.

a. You may withdraw your order for goods at any time up to the end of the twenty-first working day after you have received the goods. You do not need to give ideas4writers any reason for withdrawing your order nor will you have to pay any penalty.

b. The only circumstance in which you cannot withdraw your order is where you have taken the goods you have ordered (or the ones in relation to which you want to withdraw) out of the sealed package in which they were delivered.

c. To withdraw your order you must notify ideas4writers in writing at our returns address which is: 2a New Street, Cullompton, Devon, EX15 1HA.

d. If you have received the goods before you withdraw your order then, unless you have lost your right to withdraw because you have taken the goods out of their sealed package, you must send them back to the ideas4writers return address at your own cost and risk, unless the goods were supplied faulty or damaged. If you withdraw your order but ideas4writers has already processed the goods for delivery and you have received them, you must not unpack the goods when they are received by you and you must send the goods back to ideas4writers at the ideas4writers return address at your own cost and risk as soon as possible.

e. Once you have notified ideas4writers that you are withdrawing your order, any sum debited to ideas4writers from your payment card will be re-credited to your account as soon as possible and in any event within 30 days of your order.

Membership

a. When you register as a lifetime member of ideas4writers, you will be required to supply a contact email address and password. You are responsible for all sessions taken under these details. You should keep your password safe and not disclose it to anyone. You should change it immediately if you feel it has been compromised.

b. If your email address changes, you must inform ideas4writers as soon as possible. You may update your details by signing into your account on the ideas4writers website, and clicking on My Account.

Availability of goods you order

a) ideas4writers undertakes to state clearly on its website if a product is out of stock or limited stock.

b) If ideas4writers has insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by ideas4writers from your payment card will be re-credited to your account and ideas4writers will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. ideas4writers will not be obliged to offer any additional compensation for disappointment suffered.

Delivery of goods to you

a. ideas4writers will post the goods ordered by you to the person and address you give ideas4writers at the time you make your order. For goods delivered outside of the EU, the consignee (i.e. the person to whom the consignment is sent) will be the declarant and importer into the country for which the consignment is destined. The consignee will be responsible for both customs clearance and payment of customs duties and local taxes where required.

b. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of despatch of the order. All delivery times quoted on the website are estimates only, based on availability, normal processing and delivery companies.

c. You will become the owner of the goods you have ordered when the goods are despatched to you.

Customs charges

If you are ordering goods for delivery outside of the EU, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance must be borne by you. It is accepted by you that ideas4writers has no control over additional charges in relation to customs clearance. ideas4writers recommends that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.

Liability

This is as follows:

a. If the goods ideas4writers delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, ideas4writers shall have no liability to you unless you notify idas4writers of the problem, in writing to mail@ideas4writers.co.uk within 10 working days of the delivery of goods in question.

b. If you do not receive goods ordered by you within 30 days of the date on which they were despatched to you, ideas4writers shall have no liability to you unless you notify ideas4writers in writing at the ideas4writers contact address of the problem within 40 days of the date on which the goods were despatched to you.

c. If you notify a problem to ideas4writers under this condition, ideas4writers' only obligation will be, at its option, to make good any shortage or non-delivery; to replace any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question to the original method of payment.

d. ideas4writers will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to ideas4writers under this condition and ideas4writers shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph (c) above.

e. Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit ideas4writers liability to you for any death or personal injury resulting from its negligence.

Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.

Force Majeure

ideas4writers shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.

Invalidity

If any part of these conditions is unenforceable (including any provision in which ideas4writers excludes its liability to you) the enforceability of any other part of these conditions will not be affected.

Complaints

If you have a complaint, please contact the Helpdesk at the following address:

ideas4writers, 2a New Street, Cullompton, Devon, EX15 1HA

Or email: mail@ideas4writers.co.uk

Refunds

All ideas4writers products are guaranteed for a period of 60 days from the date of purchase, and may be returned to the address above at any time during that period for a full refund, provided that the product is of saleable conditition.

Replacements

If your product fails to arrive, or arrives damaged, a replacement will be sent free of charge, provided that ideas4writers is informed of the problem within 60 days of purchase.

Governing Law

The contract between us shall be governed by and interpreted in accordance with English law, and the English courts shall have jurisdiction to resolve any disputes between us.

Entire Agreement

These terms and conditions, together with the current ideas4writers website prices, delivery details and ideas4writers contact details, set out the whole of our agreement relating to the supply of the goods to you by ideas4writers. These terms and conditions cannot be varied except in writing signed by a director of ideas4writers. In particular, nothing said by any non-director on behalf of ideas4writers should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by ideas4writers. ideas4writers shall have no liability for any such representation being untrue or misleading.

Disclaimer

The nature of internet communications means that your communications may be susceptible to data corruption, interception and delays. ideas4writers shall not be responsible for any detrimental reliance you place on this website or its contents.

ideas4writers is providing this site and its contents (including any downloadable data or software) on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, ideas4writers makes no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components.

The information contained in this site may contain technical inaccuracies or typographical errors. All liability of ideas4writers howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law.

Neither ideas4writers nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

ideas4writers is unable to guarantee that any of its messages or electronic products will reach the intended recipient's email inbox. It is the member's/buyer's responsibility to ensure that such messages and products are not blocked or otherwise diverted by their email service provider, firewall, anti-spam software, anti-virus software, or other means. ideas4writers will make every effort to deliver such messages and products by other routes if it becomes aware that they have not reached their intended recipient.

Hyperlinks

Our website contains hyperlinks. These hyperlinks connect you to sites of other organisations which are not our responsibility. We have used our reasonable endeavours in preparing our own website and the information included in it is done so in good faith. However, we have no control over any of the information you can access via other websites. Therefore, no mention of any organisation, company or individual to which our website is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on the part of ideas4writers.

Copyright notice

All design, text, graphics and the selection or arrangement thereof are the copyright of ideas4writers, or of other copyright owners. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with ideas4writers, or for using this site as an educational resource for personal use. Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of ideas4writers is strictly prohibited.

Trade marks

All trade marks, product names and company names or logos used in this site are the property of their respective owners. No permission is given by ideas4writers in respect of the use of any such other trade marks, product names, titles or logos and such use may constitute an infringement of the holder's rights.

The names "ideas4writers" and "i4w2", and the ideas4writers, i4w and i4w2 logos are trade marks of ideas4writers.

Interpretation

In these terms and conditions:-

'ideas4writers' means ideas4writers of 2a New Street, Cullompton, Devon, EX15 1HA, any connected organisation that actually supplies goods ordered by you and any successor to its business;

'working day' means every day of a calendar year apart from weekends and statutory and public holidays;

'us' means ideas4writers and you together; and

'you' and 'your' means the person ordering goods under these terms and conditions.

 
© ideas4writers 2017